**** Important Information - You must input the delivery details, including suburb and postcode correctly ****
Our system will let you know if the areas you want a delivery to is not available for that day. By changing the address and postcode to allow the order to get through our system does not guarantee your order will be delivered. We deliver to country towns outside of Bunbury daily, however they can only go overnight for delivery Tuesday to Friday only. Please see list below which give details on certain areas. Please give us a call if you are unsure.
Same day delivery is available throughout Australia on orders placed before 10am in the area of delivery. However, rural, restricted and remote delivery areas are the exception and you will be notified of any changes to the delivery date.
We only do one delivery run per day, leaving at approx 12.30pm, and on the occasional request we may be able to get something out in the morning. You will need to contact us and discuss your requirements, there is no guarantee we can do this, but we are happy to discuss on an individual basis. Time consideration is given to Funerals and Schools as long as appropriate time has been given.
We cannot do special requests for Valentine's Day or Mother's Day, due to the volume of orders, these deliveries will all start from 8.30am.
United Kingdom orders placed before 12:00pm in the area of delivery. Same day delivery can be available on orders placed after these times, but it is not guaranteed.
Please note some rural and restricted delivery areas do not have same day delivery.
All orders need to be placed by 9am Saturday morning for weekend delivery. Saturday Same day delivery of flowers by a Florist can be arranged throughout most of Australia. However, rural, restricted and remote delivery areas are the exception and you will be notified of any changes to the delivery date.
New Zealand, United Kingdom and Republic of Ireland if the order is received before 10am in the are of delivery- Rural, restricted and remote deliveries may not have Saturday deliveries.
Sunday delivery for flowers is generally not available in any country. If Sunday delivery is preferred, it is advised that you make prior arrangements for this delivery with Florist Gump. Mother's Day is the exception.
As most couriers do not work on public holidays delivery of flowers is generally not available on public holidays. Orders received on public holidays will be delivered on the next working day - without notice to the customer. A list of public holidays can be found here https://www.officeholidays.com/countries/australia/index.php.
Delivery Areas - same day ordered before 11am (all school deliveries need to be in prior to 10am (preferrably the day before) as they need to be on the morning AM delivery run, so as to deliver in school hours)
Third Party Couriers and out of town areas
Specified Delivery Times
On delivery, if no one is home, the flowers will be left somewhere safe, out of direct sunlight and out of sight of passing traffic. If you do not wish for the flowers or gifts to be left if no one is home, please advise in comments and the flowers will be returned to the store and will be available for collection. We will leave a note informing the recipient where the flowers are. If you would prefer us to redeliver an extra delivery charge equal to the one paid will be required prior to redelivery.
If your order is out of town and an outsourced courier has been used then we give the courier company the Authority to leave your gift unattended. The flowers cannot be returned from these locations.
Florist Gump is committed to providing the best quality flowers and the finest designs. Our aim is to deliver your order as close to the design selected.
There may be occasions where you have concerns regarding your order meeting expectations. In these circumstances we suggest you contact Florist Gump directly as soon as possible to discuss a favourable resolution to your concerns. Flowers should last between 3-7 days. It is imperative that your flowers get water and are not exposed to elements such as heat in order to prolong their lifespan. Please keep any flowers you are not happy with as we may need to have them returned to us to assess any problems.
Refunds will only be given if we have proof of your problem, and we agree that the problem exists. Photo evidence is essential and non negotiable. A refund will only be issued if it is the only suitable outcome for both parties. All complaints (with proof attached) must be made within 3 days of delivery.
If for any reason an order needs to be cancelled, please contact FLORIST GUMP as soon as possible.
We deliver to the following suburbs: Allison flowers | Augusta flowers | Australind flowers | Balingup flowers | Benger flowers | Bunbury flowers | Binningup flowers | Boddington flowers | Bridgetown flowers | Brunswick Junction flowers | Burekup flowers | Busselton flowers | Capel flowers | Carey Park flowers | Clifton Park flowers | College Grove flowers | Collie flowers | Cowaramup flowers | Dardanup flowers | Davenport flowers | Davenport flowers | Donnybrook flowers | Dunsborough flowers | Eaton flowers | Glen Padden flowers | Glen Padden flowers | Kingston flowers | Harvey flowers | Leschenault flowers | Margaret River flowers | Marlston Hill flowers | Millbridge flowers | Quindalup flowers | Roelands flowers | Stratham flowers | Vasse flowers | Waroona flowers | Witchcliffe flowers | Withers flowers | Wokalup flowers | Wonnerup flowers | Yarloop flowers